Our Terms and Conditions

Acceptance of Terms and Conditions

1. The acceptance of these terms and conditions by the parents and/or carers of any child attending Tin Pan Annie Music® sessions shall be deemed to be given upon payment of the fee in respect of the child’s attendance or upon the child attending his or her first session, whichever is the earlier.


Fees and Payment

2. Block booking fees shall be payable termly in advance, unless you join part way through a term, in which case fees will be calculated from the first class attended until the end of term



3. Tin Pan Annie Music® may cancel this agreement at any time before the commencement of any term for any reason whatsoever. In the event of such cancellation Tin Pan Annie Music® will refund any fees paid in respect of that term’s sessions.
4. Tin Pan Annie Music® may cancel individual sessions during any term in the event of being reasonably unable to provide such sessions but they will use reasonable efforts in that case to contact the parents and/or carers of any child whose session is to be cancelled. In the event of such cancellation Tin Pan Annie Music® will refund the fees attributable to such individual sessions.
5. In neither event will Tin Pan Annie Music® be liable for any loss, damage, liability, claim or expenses arising from cancellation.


Missed Classes

6. In the event of a child being unable, on reasonable grounds, to attend their booked session then he or she may “catch up” that class by attending an alternative session appropriate to age during the same term (up to 3 per term), but must be booked with Tin Pan Annie Music. These  cannot be covered over to the following term or to holiday clubs.


Free Trials

7.  sorry, we do not offer free trials. You are welcome to book for a single class before booking for the rest of tyerm.
Parents’ and Carers’ Responsibility

8. One parent or carer will accompany the child at all times. Save by prior further agreement with Tin Pan Annie Music®, that parent or carer will be as identified on the booking form.

9. The parents and/or carers agree and acknowledge that at all times the child remains under their direct control and supervision and not under that of Tin Pan Annie Music®. The parents and/or carers remain at all times solely responsible for the welfare, safety, care and conduct of the child. Tin Pan Annie Music® does not therefore insure against accidents and reserves the right to exclude from the sessions in the event of unacceptable behaviour.
10. If classes are booked by any individual other than the child’s legal parent and/or guardian, they acknowledge that they have the parent/guardians responsibility to give Tin Pan Annie Music that child’s personal information, in accordance with our privacy policy.

Exclusion of Liability

11. The parents and/or carers agree to indemnify Tin Pan Annie Music® and Tin Pan Harry against all loss, damage, liability, claims and expenses which Tin Pan Annie Music® shall incur directly or indirectly as a result of any act or omission of any parent, carer or of the child.

12. Save in respect of any warranties, terms or conditions which are provided by statute to be non-excludable (as to death or personal injury caused by negligence) Tin Pan Annie Music® shall be in no way liable to the parents, carers or child for any injury, loss, damage, liability, claim or expenses of any nature whatsoever.

Intellectual Property

13. The rights of Tin Pan Annie Music® in intellectual property owned by Tin Pan Annie Music® are fully protected. N.B. Many of the songs used in Tin Pan Annie Music® classes and parties are Tin Pan Annie Music® originals. Tin Pan Annie Music® agrees to no copying, recording, other reproduction or any unauthorised use of any such intellectual property. Action will be taken to enforce these rights in the event of any infringement.


Photographic and Film Rights

14. Photography and filming are allowed in our classes and events unless we have received a specific request for privacy and Tin Pan Annie will announce that there is to be no filming allowed for that class/event. Any filming or photography must not be intrusive, excessive or distracting and must be respectful of other children’s enjoyment of the class/event. Photography and filming for promotional use is always carried out during our shows by a registered 3rd party employed by Tin Pan Annie Music and will be used responsibly. With parents permission, please send any photographs of your child enjoying a Tin Pan Annie  event to Tin Pan Annie via instagram or email to tinpanannie@btinternet.com and we will be happy to include them on our social media platforms.

Sibling attendance

15. There is no charge for bringing baby siblings under 6 months old, but please keep them safe from lively toddlers and take them out if they are crying and distracting the other children in attendance.  Once the baby sibling reaches 6 months old we charge the sibling rate.  Please do not bring older siblings who are off school due to illness. Older siblings off school for any other reason are welcome to attend at the sibling rate  payable in advance or on attendance. We ask that you help older siblings to respect the age-group of the class they are attending and be aware of the younger children. Please note that our sibling rate DOES NOT APPLY to nanny shares.


16. Our classes are designed to provide the children with the best possible learning environment . We expect the adults attending not to detract from this aim and ask that they come ready to participate and, as such encourage their child to participate also. Please do not bring food, drinks, toys or other distractions into the classes. Please turn off mobile phones and refrain from chit chat which adversely affects the children’s ability to concentrate. We welcome visiting grandparents etc. if we have room.


Data Privacy

17. By booking a class or attending a free trial with us, you agree to our privacy notice, which you can find by clicking this link. If you are not the parent or legal guardian of the child you are booking for, you agree that you have permission from the parent or guardian to give us that child’s personal data. We take the protection of your and your child’s personal data very seriously and will not distribute it to third parties without your written consent.


18.  All adults to face masks  inside the venue until they are seated.

19. Only bring one adult per child

20. Please use hand sanitiser and wipes provided 

21. The room will be set out with Tin Pan Puddles– wipeable mats for each family bubble where we ask you to base yourself for the class. We will encourage grown ups and children to do actions and use their props together on their puddles

21.  On  each puddle there will be a Tin Pan Bundle containing freshly cleaned props and instruments for parents/carers  and children  to use in the class and leave behind at the end ready to be sanitised.

22. Children will not be encouraged to have contact or be in close proximity of the teacher.

23 . Use of bubble machines is not safe at present, as it encourages mixing of children.

24.  When the class has finished please leave the Gallery quite promptly so that cleaning of mats etc. can be carried out before the next class. 

25. Do not attend if you oir a member of your family is showing any Covid symptoms or you may be a carrier. Let us know as soon as you can as we have a huge waiting list.

26. Inform us immediately if you develop Covid symptoms soon after attending a class and everyone in that class will be informed by Tin Pan Annie Music.

Any reference to Tin Pan Annie Music is accepted as including  Annie Houseago, Harry Houseago and anyone else acting on behalf of Tin Pan Annie Music
updated April 2021